This page was last updated on August 1 2022.
Our use of collected data
Use of our services
When you send e-mail or other messages to us, we may keep those messages. Sometimes we will ask you for your personal data relevant to the situation at hand. This makes it possible for us to process your questions and answer your requests. The data is stored on IB-POMPEN's own secure servers or those of a third party. We will not combine this data with other personal data in our possession.
We collect data for research purposes in order to gain a better understanding of our customers so that we can tailor our services accordingly. This website uses "cookies" (text files placed on your computer) to help the website analyse how users use the site. The information generated by the cookie about your use of the website can be transferred to IB-POMPEN's own secure servers or those of a third party. We use this information to track how you use the website, to compile reports on website activity and to offer other services related to website activity and internet usage.
The information is not shared with third parties. In some cases, the information may be shared internally. Our employees are obliged to respect the confidentiality of your data.
We will retain your data for as long as you are a client of ours. This means that we will keep your customer profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also consider this to be a request for forgetting. Pursuant to applicable administrative obligations, we are required to retain invoices containing your (personal) data; we will therefore retain this data for as long as the applicable term lasts. However, employees no longer have access to your client profile and documents that we have produced as a result of your instructions.
Under the applicable Dutch and European legislation, you as the data subject have certain rights with regard to the personal data processed by us or on our behalf. We will explain below what these rights are and how you can exercise them. In order to prevent misuse, we will only send copies of your data to your e-mail address already known to us. We keep a record of completed requests; in the case of requests to forget, we keep an anonymous record. All copies and transcriptions of data will be sent to you in the machine-readable data format that we use in our systems.
Right of inspection
You always have the right to inspect the data we process, or have processed, which relate to or can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address we have on record, together with a list of the processors holding this data, and the category under which we have stored it.
This privacy statement is tailored to the use of and the possibilities on this site. Adjustments and/or changes to this site may lead to changes in this privacy declaration. It is therefore advisable to consult this privacy declaration regularly.
Choices for personal data
We offer all visitors the possibility to view, change, or remove all personal information currently provided to us.
Adjusting/unsubscribing to newsletter service
At the bottom of each mailing you will find the possibility to adjust your data or to unsubscribe.
Modify/ unsubscribe communication
If you want to change your data or remove yourself from our files, please contact us. See contact details below.
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Questions and Feedback
7933 PG Pesse
+31 (0)528 241748